• We aim to deliver within 10 working days in the USA and Canada, and 14 working days for international orders (orders made before noon) where stock allows but please allow up to 30 days for delivery. If stock is not available we will contact you as soon as possible.
• Please note we will only deliver credit card orders to the cardholders address.
• Orders received before midnight will usually be dispatched the next business day (in stock items only); for orders placed after midnight up to 12 noon we will endevour to dispatch the order the same day but we cannot guarantee this.
• Claims for shortages or damage to the goods in transit must be notified in writing to the company within 3 days of receipt.
• If you are not in Canada you may have to pay additional taxes and/or duty on imported goods, this is outside our control and payment of these charges is your responsibility.
• If any product develops a fault within the guarantee period we will repair free of charge or, replace at our discretion.
• Goods are not supplied on a trial basis or on a "use or return" basis.
  

Pricing Policy and Contract Formation

• Neither the receipt of your order by us nor the receipt of our confirmation of order by you constitutes the acceptance of an order or confirmation of an offer to sell.
• We reserve the right to limit the order quantity of any item and will notify you as soon as possible of any such action.
• We reserve the right not to do business with any individual or company at our absolute discretion.
• Subject to the other terms and conditions any order shall only be deemed to have been accepted when we have expressly confirmed that we have accepted your order and have shipped the goods to you.
• Price and availability information is subject to change without notice.